When am I billed?
Service is prepaid month to month. You’re billed on the same day each month that you first signed up.
How do I get a receipt?
Stripe emails a receipt after every payment. You can also download past statements in My Account.
How do I update my card?
Sign in to My Account and choose Payment method. Changes apply to your next bill.
What if a payment doesn’t go through?
We’ll email you so you can update your payment method. Paying from My Account restores service.
Which payment methods do you take?
Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and bank account (ACH), all through our secure Stripe checkout.
How do I change plans or cancel?
Pick a new plan on Shop TV, or cancel any time from My Account. There are no contracts.